1. Definitions & Interpretation
The following terms used in these terms and conditions shall have the meanings set out below:
- "Platform" — The bat88 website and all related services.
- "User" or "You" — Any person who has created an account on bat88 or is using the platform.
- "We" or "bat88" — The organisation operating this platform.
- "Account" — A user's personal registered profile on bat88.
- "Balance" — The amount of funds held in a user's account.
- "Bonus Funds" — Additional credits granted under a promotional offer, usable subject to specific conditions.
- "Turnover Requirement" — The obligation to place a specified amount in bets before bonus funds become eligible for withdrawal.
2. Eligibility & Registration
2.1 Age Requirement
2.2 Registration Conditions
To create an account on bat88, you must meet the following conditions:
- You must be at least 21 years old.
- You will provide your real and accurate information.
- One person may operate only one account. Creating multiple accounts is strictly prohibited.
- You agree to comply with all of bat88's terms and conditions.
- Your banking or mobile financial service account must be registered in your own name.
2.3 Verification
bat88 may request account verification at any time. During this process, you may be asked to submit documents to confirm your identity. Withdrawals may be placed on hold until verification is complete.
3. Account Management
3.1 Login Security
It is your responsibility to keep your bat88 account login credentials (username and password) completely confidential. Sharing this information with any third party is strictly prohibited. If you notice any unauthorised activity on your account, notify our support team immediately.
3.2 Updating Your Information
If any of your personal details change (such as your mobile number or email address), update your account information promptly. bat88 will not be held responsible for any issues arising from incorrect or outdated information.
4. Deposits & Withdrawals
4.1 Supported Payment Methods
bat88 currently processes deposits and withdrawals through the following mobile financial services:
- bKash — Bangladesh's most widely used mobile banking service
- Nagad — Digital financial service by Bangladesh Post Office
- Rocket — Mobile banking service by Dutch-Bangla Bank
- Upay — Digital payment solution by UCB
4.2 Minimum Amounts
- Minimum deposit: ৳300 (for all methods)
- Minimum withdrawal: ৳800
4.3 Processing Times
Deposits are generally credited to your account instantly. Approved withdrawals are typically completed within 10 to 45 minutes. However, delays may occur due to system maintenance or the verification process.
4.4 Withdrawal Conditions
The following must be confirmed before a withdrawal request is processed:
- Your account must be fully verified.
- If any active bonus is present, the associated turnover requirement must be met.
- The withdrawal amount must be at least ৳800.
- It is preferred that the withdrawal payment method matches the deposit method.
5. Bonuses & Promotional Offers
5.1 Welcome Bonus
New users can receive a 200% bonus on their first deposit, up to ৳15,000. For example:
- A deposit of ৳1,000 gives a bonus of ৳2,000, making the total balance ৳3,000.
- A deposit of ৳16,000 gives a bonus of ৳15,000 (maximum limit), making the total balance ৳31,000.
5.2 Turnover Requirement
A 10x turnover requirement applies to the welcome bonus. Turnover is calculated on the bonus amount only, not on the combined total of the deposit and bonus.
5.3 General Bonus Rules
- Bonus offers must be used within their specified validity period. Expired bonuses will be cancelled.
- Accepting a new bonus while another bonus is still active may result in the previous bonus being cancelled.
- bat88 reserves the right to modify the terms of any bonus offer or withdraw any bonus at any time.
- If misuse or manipulation of a bonus offer is proven, the relevant account may be closed.
6. Betting & Gaming Rules
6.1 Placing Bets
The following rules apply when placing bets on bat88:
- Once a bet is confirmed, it cannot be changed or cancelled.
- Any bet accepted incorrectly due to a technical error will be considered void.
- Bets cannot be placed if there are insufficient funds in the account.
- If an event is cancelled or postponed, the funds for the related bet will be refunded.
6.2 Fair Play Policy
bat88 is committed to ensuring fair play and transparency in all gaming activities. All game outcomes are determined through Random Number Generator (RNG) technology, which is completely unbiased.
6.3 Sports Betting
The odds and rules set by bat88 apply when betting on various sports including cricket, football, and kabaddi. Specific rules for each sports category are detailed in the relevant section.
7. Prohibited Activities
The following activities are strictly prohibited on the bat88 platform:
- Operating multiple accounts or using another person's account.
- Creating an account by providing false information.
- Manipulating the system with the intent to improperly claim bonus benefits.
- Using any kind of automated software, bots, or hacking tools.
- Intentionally exploiting technical errors on the platform to gain an unfair advantage.
- Using the platform for money laundering or any illegal financial activity.
- Harassing, threatening, or attempting to defraud other users.
If any of the above activities are proven, the account will be closed immediately and the associated balance may be forfeited.
8. Responsible Gaming
bat88 places great importance on responsible gaming. We believe gaming is a form of entertainment — it should not be considered a source of income.
- Users can set daily, weekly, or monthly betting limits for themselves.
- A temporary or permanent self-exclusion option is available if needed.
- If signs of gaming addiction appear, seek professional help immediately.
For more information on responsible gaming, please visit our Responsible Gaming page.
This service is for users aged 21 and above only.
9. Privacy & Security
bat88 makes the protection of your personal information its highest priority. Our platform uses SSL encryption technology, which keeps all your data and transactions secure.
- Your personal information will not be sold or transferred to any third party.
- Information may be provided to the relevant authorities where required by legal obligation.
- Full details of how we collect and use your data can be found on the Privacy Policy page.
10. Limitation of Liability
bat88 will not bear any liability for loss or damages in the following circumstances:
- Issues caused by internet disconnection or technical failure.
- Loss resulting from the user's own negligence or provision of incorrect information.
- Any issues arising from the actions of a third party.
- Unauthorised use of a user's account (where the user has shared their credentials themselves).
bat88 always strives to maintain the quality and reliability of its services. However, we sincerely apologise for any service disruption due to unforeseen circumstances.
11. Account Closure and Suspension
11.1 Closure at User Request
If any user wishes to voluntarily close their account, please contact our support team. All pending bets must be settled and any eligible balance withdrawn before the account is closed.
11.2 Suspension by bat88
bat88 reserves the right to suspend or permanently close any account in the following circumstances:
- Violation of these terms and conditions.
- Evidence of fraud or manipulation.
- Operating multiple accounts.
- Evidence of being underage.
- Direction from a legal or regulatory authority.
12. Changes to Terms and Conditions
bat88 reserves the right to modify these terms and conditions, in whole or in part, at any time. Users will be notified of significant changes via email or through the platform.
Continued use of the platform after the updated terms and conditions have been published will be considered acceptance of the new terms. You are expected to visit this page regularly to stay informed about the latest terms and conditions.
13. Contact and Complaints
If you have any questions or complaints regarding these terms and conditions, please contact our support team:
- Live Chat: Available 24/7 in Bengali and English.
- Email: [email protected]
After receiving a complaint, our team will work to provide a resolution as quickly as possible. We take every complaint seriously and are committed to a fair resolution.